000 010430000a22003850004500
911 _aXL1998500293
901 _aC30
903 _aE
904 _aBCO
905 _aC
906 _a19980101
908 _aJ
909 _aAS
914 _aBCO
090 _aAV
_b020 no. 10
100 1 _980356
_aJain, S.L.
100 1 _974636
_aGupta, D.K.
260 _c1996
041 0 _aEn
650 1 4 _9164415
_aSERVICIOS DE INFORMACION
650 1 4 _9135753
_aANALISIS DE COSTOS Y BENEFICIOS
650 1 4 _9142077
_aCONTROL DE CALIDAD
650 1 4 _9139003
_aCALIDAD TOTAL
691 _9151304
_aINFORMATION SERVICES
691 _9313026
_aCOST BENEFIT ANALYSIS
691 _9161539
_aQUALITY CONTROLS
692 _aSERVICE D'INFORMATION
692 _aANALYSE COUT AVANTAGE
692 _aCONTROLE DE QUALITE
773 0 _tAnnals of Library Science and Documentation (Suiza)
_d1996
_gv. 43(2) p. 41-47
040 _aCR-TuBCO
_cCR-TuBCO
_bEs
245 1 0 _aTQM in library and information services
942 _cANA
003 CR-TuBCO
999 _c106299
_d106299